Privacy Policy

This Privacy Policy explains how Joy Journey (“we”, “us”) handles personal information when you visit this website or contact us about travel planning.

Information we collect

This website does not have user accounts and does not store form submissions on a server. We receive information only when you choose to contact us, for example:

• Your name, phone number and email address
• Travel details you share, such as destinations, dates, number of travellers and preferences
• Any other information you include in messages to us

How the enquiry form works

The enquiry form on our Contact page checks your details in your browser only. It does not send them anywhere. When you choose to continue, your details are placed into a WhatsApp message or email that you review and send yourself.

How we use your information

• To respond to your enquiry and plan your trip
• To share itineraries, quotes and travel information you request
• To arrange services with travel suppliers when you decide to go ahead

Sharing with third parties

To arrange a trip, we may need to share relevant details with suppliers such as hotels, transport providers and tour operators. We share only what is necessary for the service you have requested. Messages sent through WhatsApp or email are also subject to those services’ own privacy policies.

Third-party content

This website displays photographs loaded from third-party image services and fonts from Google Fonts. These providers may receive technical information such as your IP address when content loads.

Data retention

We keep enquiry and booking information only for as long as needed to provide our services and meet any legal or accounting obligations.

Your choices

You can ask us to access, correct or delete personal information we hold about you by contacting us using the details below.

Contact us

Email joyswander@gmail.com or call +91 88668 47100.